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  1. Premier Technologies - making customer interactions work

    With over 20 years of experience, Premier Technologies is one of Australia?s most skilled providers of customer contact centre solutions. Premier delivers its ...
    CRM3
    IVR2
    online chat2
    CTI2
    call centre2
    speech recognition1
    interactive voice response1
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    eCRM1
    bill pay1
    email management1
    workforce management1
    contact centre1
    web collaboration1
    computer telephony integration1
    predictive dialler1
    agent training1
    outbound call centre1
    agent monitoring1
    remote agent1
    agent management1
    web pay1
    call centre optimisation1
    outbound call management1
    workforce optimisation1
    About Premier Technologies0
    agent simulation training0
    inbound customer management0
    outbound customer management0
    outbound email management0
    remote telephony agent0

    www.premier.com.au - 2009-03-10

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